Terms of Service

Last updated: January 2025

1. Agreement to Terms

By accessing or using Oberbit's QR code restaurant ordering and payment system ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all users of the Service, including customers placing orders and restaurant partners using our platform.

2. Description of Service

Oberbit provides a QR code-based ordering system that allows customers to:

  • Scan QR codes to access restaurant menus
  • Place orders directly from their mobile devices
  • Make secure payments through integrated payment processors
  • Receive order confirmations and updates

3. User Accounts and Eligibility

3.1 Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use our Service. By using the Service, you represent that you meet this requirement.

3.2 Account Security

You are responsible for maintaining the security of any account information and for all activities that occur under your account. You must immediately notify us of any unauthorized use.

4. Orders and Payments

4.1 Order Process

  • Orders are submitted directly to the restaurant partner
  • Order acceptance is subject to restaurant availability and policies
  • We reserve the right to refuse or cancel orders for any reason
  • Order modifications may not be possible after submission

4.2 Pricing and Payment

  • All prices are set by restaurant partners and displayed in local currency
  • Prices include applicable taxes and service charges where indicated
  • Payment is processed securely through third-party payment processors
  • You authorize us to charge your selected payment method

4.3 Refunds and Cancellations

  • Refund policies are determined by individual restaurant partners
  • Cancellations may not be possible after order confirmation
  • We will facilitate refunds in accordance with applicable consumer protection laws
  • Processing fees may apply to refunded transactions

5. User Conduct

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Transmit malicious code or attempt to gain unauthorized access
  • Interfere with or disrupt the Service or servers
  • Create false or misleading orders
  • Harass or abuse restaurant staff or other users
  • Use automated systems to access the Service without permission

6. Intellectual Property

6.1 Our Rights

The Service and its original content, features, and functionality are owned by Oberbit and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes in accordance with these Terms.

7. Third-Party Services

Our Service integrates with third-party services including:

  • Payment Processors: Stripe, Square, and other payment providers
  • Restaurant Partners: Independent businesses providing food services
  • Analytics Services: For service improvement and analytics

These third parties have their own terms and privacy policies, and we are not responsible for their practices or services.

8. Disclaimers and Limitation of Liability

8.1 Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8.2 Food Quality and Safety

We are not responsible for food quality, safety, preparation, or delivery. Restaurant partners are solely responsible for their food products and services.

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OBERBIT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM.

9. Indemnification

You agree to indemnify and hold harmless Oberbit, its officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information when you use our Service.

11. Termination

We may terminate or suspend your access immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

12. Governing Law and Disputes

12.1 Governing Law

These Terms are governed by the laws of Singapore, without regard to conflict of law principles.

12.2 Dispute Resolution

  • EU Users: Right to file complaints with relevant data protection authorities
  • Singapore Users: Disputes may be submitted to the Singapore International Arbitration Centre
  • US Users: Class action waiver applies where legally permitted

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by email or through our Service. Continued use after changes constitutes acceptance of the updated Terms.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15. Contact Information

For questions about these Terms, please contact us:

Email: [email protected]

Address: 70C Telok Blangah Height #19-537, 103070 Singapore

Phone: +65 8307 4295